30-Day Return Period
Eligible unopened and sealed products may be returned within 30 days of purchase.
Refund Policy
Returns and Refunds
Refund Policy
We want your return experience to be clear and straightforward. Review the eligibility requirements and contact us before sending a product back.
Health IS Wealth Group Inc.
30 Days
Return window from the date of purchase
Sealed Products
Products must be unopened and in original condition
No Restocking Fee
No additional restocking charge
2-Day Processing
After the return is received and inspected
Policy at a Glance
What You Need to Know
Please review these requirements before requesting a return.
Original Condition
Returned products must be unopened, sealed and in their original condition.
Opened Products
Opened natural health products are not eligible for return.
Authorization Required
Contact us for a Return Authorization number before mailing a product back.
Simple Return Process
How to Request a Return
Follow these three steps before returning an eligible product.
1
Contact Us
Email info@healthiswealthnaturals.com and let us know that you would like to request a return.
2
Receive Authorization
Wait until you receive a Return Authorization number and return instructions before shipping the product.
3
Send the Product
Return the unopened and sealed product in its original condition. Customers are responsible for return shipping costs.
Return and Refund Policy
The following terms apply to return requests made directly to Health IS Wealth.
Unopened and Sealed Products
Our products are quality-controlled natural health products. Unopened and sealed products in their original condition may be returned to us for a full refund within 30 days of purchase.
- The return request must be made within 30 days of purchase.
- The product must remain unopened and sealed.
- The product must be returned in its original condition.
- A Return Authorization number must be requested before the product is sent back.
Opened Products Are Not Returnable
For quality-control and product-safety reasons, opened natural health products are not eligible for return.
Please do not open a product you intend to return.
Once the product seal has been broken or the product has been opened, it is no longer eligible under this return policy.
Return Shipping Costs
Customers are responsible for the cost of shipping returned products to Health IS Wealth.
No Restocking Fees
We do not charge a restocking fee for an eligible return.
When Your Refund Will Be Issued
Refunds are issued within two days of receiving and inspecting the returned goods.
The returned product must meet the eligibility requirements described in this policy before the refund is issued.
Start a Return
Request Your Return Authorization
Contact our customer care team before sending an eligible product back. We will provide the Return Authorization number and return instructions.
Helpful Information
Refund Policy Questions
How long do I have to return a product?
Eligible unopened and sealed products in their original condition may be returned within 30 days of purchase.
Can I return an opened product?
No. Opened natural health products are not eligible for return.
Do I need authorization before returning a product?
Yes. Email info@healthiswealthnaturals.com to request a Return Authorization number before shipping the product.
Who pays for return shipping?
Customers are responsible for return shipping costs.
Is there a restocking fee?
No. Health IS Wealth does not charge a restocking fee for an eligible return.
How quickly will my refund be issued?
Refunds are issued within two days after the returned goods are received and inspected.